Jeffrey Promnitz is a regular panelist, motivational speaker, and trainer on national and local circuits covering fair and accessible housing. He is the Chief Executive Officer of Zeffert & Associates, Inc. and Adjunct Faculty with the University of Missouri - St. Louis. Additionally, he volunteers on various leadership advisory committees and boards for causes he believes in. Jeffrey stands firmly for the growth of multifamily investors because they power the affordable housing of more than just families, but entire communities. He believes in the advocacy efforts that affordable housing trade groups make, which are critical to expanding the accessibility of homes for everyone. He holds professional designations in affordable housing, a Master’s Degree in International Business Administration, and a Bachelor’s Degree in Medical Microbiology.

As CEO, he works to establish impactful partnerships with industry stakeholders and leads the strategic advancement of Zeffert & Associates.

As an academic, he teaches at the University of Missouri – St. Louis in the College of Business Administration as adjunct faculty. He is active in the university's strategic planning, including serving on the Marketing Advisory Board.

At Zeffert & Associates:

Our Vision is that every community has an available supply of quality affordable housing.

Our Mission is to provide housing compliance and training products that are better and faster than anyone else.

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Michael was born to Greek immigrants who emigrated to St. Louis in the late 1960s. He spent the summers of high school in his ancestral village in the mountains of northern Greece where he helped his grandparents on their farm and learned how to speak fluent Greek.

Michael attended St. Louis University where he graduated with a double major in Finance and International Business. He then went on to receive his Master’s in Business Administration with an emphasis in Accounting from St. Louis University. He traveled to various plants implementing activity-based accounting during his first job at Ralston Purina. He then held positions at Avery Dennison followed by Ingersoll Rand where he had roles in management, sales, and accounting.
Next, he joined American Railcar Industries (ARI) where he remained for 9 years. During that time, he became the Cost Accounting Director of ARI and Controller of American Car Foundry Industries (ACF). It was also during this time that he met and married his wife, Dr. Shannon Farmakis. They have three children—George Ethan, Grace, and Pierce.

In 2015 Michael became the President and Chief Executive Officer of ACF Industries. In that position he had the pleasure and privilege of collaborating with a talented team. It is through his role at ACF Industries that he was able to promote outreach programs, such as yearly assistance helping to package meals for thousands of local families in need.

Carissa leads human resources through an approach of developing a safe and positive culture based on the principles of diversity, equity, and inclusion that incorporate the company’s Mission. Her professional HR career began as the co-founder of FC&C Interior and Exterior Remodeling and has additionally held positions of increasing responsibility. Carissa has earned both a Bachelor’s and Master’s Degree.

Carol has been in the affordable housing industry since 2001, in roles ranging from Leasing Consultant, Assistant Manager, Compliance Specialist and Senior Property Manager. Carol served as the Compliance Department Manager for several years, when, in 2023 she was promoted to Division Director of Compliance Services.

In this current role, she oversees the unified compliance success of File Reviews and Inspection Services. Together, with her expert teams, Carol ensures that clients’ assets are protected by means of compliance with the intricate restrictions with which they may be required to adhere. Speed in file turnaround times, inspection services, and regulation knowledge are essential components of her division’s mission to uphold Zeffert’s reputation as the best and the fastest in the industry.

Carol Holds the HCCP, HCM-H, HCM-HF, HCM-R, and BOND.

Fred is responsible for overseeing day-to-day operations of Inspections for Capital Needs Assessments, 504 Transition Plans, Uniform Physical Needs Assessments, and REAC. Among his chief responsibilities is to ensure the department upholds its strong reputation in the speed and quality of inspections for clients. Fred has 28 years of experience in sales, operations, and inspections; all of which contribute to the priorities of the department.

Jamie has over fifteen years of management experience serving in a range of capacities. She has served a variety of roles within the Utility Allowance department that give her expansive knowledge on the breadth of operating aspects required to serve clients with accuracy and speed. Responsible for the overall success of the Utility Analysis Division, Jamie ensures that all processes continue to provide the fastest and most accurate Utility Allowance reports in the county.

Jamie holds the HCCP designation.

Mandi has served as a property manager of LIHTC properties with up to 2,000 units, and since joining Zeffert & Associates, has earned several promotions, currently serving as the Director of Training for Zeffert University. Her primary responsibilities include the assessment of clients' needs for affordable housing training, directing the development of a continually robust, dynamic course catalog, and matching the clients' staff with the compliance education they require. This includes eLearning and the delivery of live training.

"My job is to conduct an institution of higher learning for multifamily owners, agents, and investors," says Mandi. She holds the HCCP and FHS designations.

Ronnette is the Senior Trainer at Zeffert & Associates and an affordable housing expert across multiple funding restrictions and training disciplines. Through Zeffert University, she not only reaches more students than other training alternatives combined, her students boast designation pass rates amongst the highest in the nation! Organizations look to Ronnette year-over-year for their education needs, and in 2023, she was selected as the National Association of Homebuilders "HCCP Designee of the Year".

Ronnette has worked in the Affordable Housing industry since 2001. She is a graduate of Rollins College in Winter Park, Florida and holds the HCCP, HCM-R, and FHS designations.

As the Business Development Manager, Kurt is responsible for ensuring the needs of clients across all departments are matched with the appropriate services. Much of Kurt's time is spent marketing Zeffert's training services to each locality in order to create awareness for property managers, leasing agents, and more. Kurt has received world class customer service and sales training in Fortune 100 companies.